Overview

Our refund and returns policy lasts 30 days. If more than 30 days have passed since your purchase, we can’t offer you a full refund.

Customers can return any unredeemed deal for a refund of the amount paid within the first thirty days after purchase. After that, all sales are final unless stated otherwise in the Fine Print. Vouchers may always be redeemed for at least the amount the customer paid for it—even after the promotional value has expired.

We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact admin@lovanhope.org for additional help.